Terms of Service

Last updated 1 March 2026

Acceptance

These Terms of Service are a contract between you and Veydria. By creating an account or using Veydria, you agree to them. If you accept on behalf of a company, you confirm you have authority to bind it. If you do not agree, do not use the service.

The service

Veydria helps you discover, classify, evaluate, monitor, and document AI systems against frameworks such as the EU AI Act, the NIST AI Risk Management Framework, and ISO 42001. It supports your compliance work. It is a tool, not legal advice, and it does not guarantee that you meet any legal or regulatory requirement. You remain responsible for your own compliance decisions.

Accounts and organizations

You sign in through our auth provider. Work is grouped into organizations, and access is set by role: Owner, Admin, Member, and Viewer. You are responsible for the activity under your account and for keeping your credentials and API keys secret. Tell us promptly if you suspect someone is using your account without permission.

Acceptable use

Your use of the service must follow our Acceptable Use Policy. We may suspend or close accounts that break it.

Fees and billing

Paid plans are billed in advance on a monthly or annual cycle through our billing provider. Fees are shown on the pricing page and exclude taxes, which are your responsibility. Charges are non refundable except where the law requires otherwise. If a payment fails, we may suspend paid features until it clears. We will give notice before a price change takes effect.

Intellectual property

We own the service, the software, and everything in it except your data. We grant you a limited, non exclusive, non transferable right to use the service during your subscription. You may not copy, resell, reverse engineer, or build a competing product from it.

Your data

You own the data you and your users put into the service, including your agent event data. You grant us the rights we need to host and process it so we can run the service for you. How we handle personal data is covered by our Privacy Policy and, for data we process on your behalf, our Data Processing Addendum.

Warranties and disclaimers

We work hard to keep the service running and accurate, but we provide it as is and as available, without warranties of any kind to the extent the law allows. We do not warrant that the service will be uninterrupted or error free, or that its output will satisfy any regulator or auditor.

Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the fees you paid us in the twelve months before the event that gave rise to the claim. Nothing here limits liability that cannot be limited by law.

Term and termination

These terms apply while you use the service. You may cancel at any time from billing settings, effective at the end of the current cycle. We may suspend or end access if you break these terms or fail to pay, with notice where it is practical. On termination you can export your data for a limited window, after which we delete it as set out in the Data Processing Addendum.

Changes

We may update the service and these terms. If a change to the terms is significant, we will give notice in the app or by email before it takes effect. If you keep using the service after that, you accept the new terms.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. The state and federal courts located in San Francisco County, California have exclusive jurisdiction, unless a mandatory law in your location says otherwise.

Contact

Questions about these terms? Email legal@veydria.com.